Software Return Policy
In accordance with the laws of the Kyrgyz Republic, the buyer has the right to cancel an ordered product (including software) at any time before receiving it.

Return of software after it has been received by the buyer is not possible, as the buyer acquires the right to use the program for electronic computing machines (ECM) of all types, including application programs and operating systems, which are subject to copyright protection (Civil Code of the Kyrgyz Republic, Article 1048).

The receipt of software (product) is considered to occur when a license or registration key is generated, or when the full version of the software product is downloaded. Information about the generation of license or registration keys is stored by the developer, and when files are downloaded, the information is saved on the seller’s server (website).

In accordance with the Consumer Protection Law of the Kyrgyz Republic, No. 90 dated 10.12.1997 (Article 241), the remote sales method excludes the possibility of the consumer inspecting the product or a sample of the product directly. Therefore, if a demo version is not provided, you may return the software within 14 (fourteen) days. If a demo version of the software is provided to you free of charge before purchasing the full version, the sale of the full version cannot be classified as a remote sale, which would normally imply a right to return the product.

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